Regarding this issue, I believe that technology can save money, are clear examples of skype, video conferencing, etc. I do think it would be more difficult (and expensive) move from one place to another to give a tutorial for example.
Speaking of communications and technology, wanted to mention in this post something I've seen lately as a communication strategy in new ads for PORTA. "Tips for saving on your home and PORTA. A sign indicating that definitely in times of crisis we must see the threats into opportunities.
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